HIPAA Compliant smart messaging - Pro Call Center - miSecureMessages™ Certified Partner

PRO Call Center announces miSecureMessages

PRO Call Center is a miSecure Messages Certified Partner

  Call Now: 253-922-4422

PRO Call Center
is pleased to offer the full range of services for miSecureMessages as a Certified Partner with miSecureMessages.

extends our call center service offerings to include beneficial messaging features both timely and necessary in our digital age.

Secure your Mobile Messages and Eliminate Pagers at the same time!

Cloud-Based messaging, security, encryption

miSecureMessages is a secure, cloud-based messaging and notification application that sends encrypted messages to Android™, iPhone®, iPad™, and BlackBerry® mobile devices.

miSecure Messaging™ - HIPAA compliant, menu example

Unify Your Communications

With the continually increasing number of mobile devices, miSecureMessages uses the convenience of mobile technology, eliminates pager expense, and adds security to keep your information safe.

Secure and Reliable

Simply log into the secure miSecureMessages site, select the desired recipient, type your message, and send!

The recipient receives a persistent alert that a new message has been received, and can then click to instantly view it using the miSecureMessages App on their mobile device. Since miSecureMessages uses its own App on the mobile device, the messages are kept separate from the recipient’s other text and e-mail messages.

The powerful miSecureMessages application:

  • lets you push encrypted messages to mobile devices
  • sends large amounts of information quickly
  • includes reporting and an audit trail of all messages with all message events
  • issues Persistent Alerts to the recipient’s mobile device, helping ensure immediate action
  • allows you to designate a Priority message, which is displayed at the top of the recipient’s message list
  • organizes your miSecureMessages by subject
  • provides encrypted “message delivery” receipts, indicating that the mobile device received the message
  • sends encrypted “message read” receipts, indicating that the recipient has opened the message
  • allows the recipient to reply to a message with an encrypted message
miSecure Messaging - HIPAA compliant, message example

Protecting Your Information

Keeping your data safe and eliminating outside access to personally identifiable information is more important than ever.

Every business needs to maintain privacy for their clients’ and consumers’ personal data. For healthcare organizations, securing patient information is required by HIPAA and HITECH regulations.* By encrypting your information, miSecureMessages helps ensure that your data remains confidential.

Customizable to Meet Your Needs

miSecureMessages lets recipients control how they want to be alerted when a new message is received.
Recipients can customize:

  • Audio/Visual Settings – indicating how they want to be alerted for new messages
  • Persistent Alerts – to determine how often they are alerted about a new message not yet viewed
  • Priority Alerts – for messages designated as a Priority, recipients also can select a different audio/visual alert

Get your messaging service HIPAA-compliant... It's the law when HIPAA info is transmitted. Using miSecure Messages and PRO Call Center together is the easiest way to ensure your compliance and protect your clients' data. Works for individuals and Professional groups.

Use as a stand-alone service or integrate miSecure Messages with your other PRO Call Center services. Please contact us Today for a FREE Demo and more information. Get HIPAA-compliant message service now.
Call: 253-922-4422

- Jan, PRO Call Center

Extract from the official U.S Department of Health & Human Services website:

Technical Safeguards

  • Access Control. A covered entity must implement technical policies and procedures that allow only authorized persons to access electronic protected health information (e-PHI).24 

    Audit Controls. A covered entity must implement hardware, software, and/or procedural mechanisms to record and examine access and other activity in information systems that contain or use e-PHI.25 

    Integrity Controls. A covered entity must implement policies and procedures to ensure that e-PHI is not improperly altered or destroyed. Electronic measures must be put in place to confirm that e-PHI has not been improperly altered or destroyed.26

    Transmission Security. A covered entity must implement technical security measures that guard against unauthorized access to e-PHI that is being transmitted over an electronic network.27

* See the full text at: Summary of the HIPAA Security Rule

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